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HBL PhoneBanking     111-111-425

Challenge Themes

The Challenge is organized around 5 themes. Within the themes, specific areas have been identified for which applications are invited. The companies with a solution in the area of a theme which is not listed are also welcome to submit their solution. Each team can submit up to three entries, however, each of those entries must deal with a different theme.

The themes are as follows:

1. Customer authentication & data protection

  • Digital document authentication
  • Unique transaction identification
  • Cognitive biometrics
  • Fraudulent behavior detection
  • Authentication methods
  • Gamification & virtual reality
  • Cybersecurity

2. Customer on-boarding

  • E-KYC
  • Digital Application
  • Digital customer feedback

3. Downstream business application

  • Digital payments and efficient settlement
  • Blockchain & distributed ledger
  • Straight through processing & automation
  • Wealth management
  • Enabling third party services like ecommerce website to integrate with HBL’s systems.
  • Lead management and tracking

4. Data Analytics, algorithms & artificial intelligence

  • Customer insights
  • Data driven credit assessment in real time
  • Bots & robo-advisory

5. Regulatory technology

  • Automated regulatory reporting
  • Integrated Basel compliance
  • Information security
  • AML Checks