​You can subscribe to e-SWIFT Advice or update your email address by any of the following options:

1) Send your request via email Please download the form by clicking here . Print, fill, sign, scan, and send the form to HBL PhoneBanking via email. Click here for HBL PhoneBanking contact details. Please send the email from your email address registered with us. Alternatively, we’ll call you back if the email is received from an unregistered email address. Also, the given email address will be updated after your verification during the call back.

2) Visit the branch Please download the form by clicking here

3) Call HBL PhoneBanking: Please call HBL PhoneBanking and a Phone Banking Officer will be happy to assist you. Click here for HBL PhoneBanking contact details.

Note: If your postal address is not updated with us, then please visit your nearest branch to update your address and other contact details, and also submit the form to subscribe to e-SWIFT.

​You can change your email address by any of the subscription options given above.

e-SWIFT Advice give you the convenience to receive and view your Transfer Details at anytime, from anywhere. You can also save your e-SWIFT Advice, and print them at your convenience. e-SWIFT Advice help all of us to save paper. It is a small gesture of caring for our environment.​

e-SWIFT Advice are delivered through email in PDF file format. To view a PDF document, you are required to install a PDF Reader/Viewer. Adobe Acrobat Reader is a free application which you can install on your computer, tablet, or mobile. If you wish to install Adobe Acrobat Reader, please visit www.adobe.com. ​

You will receive the e-SWIFT Advice of Inward and Outward Transfers of your subscribed accounts within the same day of the transfer reflecting in your account.​

e-SWIFT Advice PDF file is password protected, and the password instructions are always provided in the e-SWIFT Advice email. Additionally, the e-SWIFT Advice is delivered to the email address registered with us which is already secured with your Login ID and Password.​

The e-SWIFT Advice service is free of charge.​

We welcome any feedback you may have. They are greatly appreciated and will help us improve our products and services for you. You may provide us with your feedback or complaint details by any of the following:​

• Click here and submit your feedback and/or complaint
• Contact HBL PhoneBanking anytime. Click here for contact details.
• Send us your questions via email. Click here for contact details.
• Send us a call back request. Click here to leave a message.
• Visit any of our HBL branch in the UAE.

Once your feedback and/or complaint is logged with us, you will be provided with a complaint number accordingly.